Private travel intelligence

Your journey,
uninterrupted.

Proactive intelligence. Automatic advocacy.
Free passage when plans change.

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✓ GDPR compliant·✓ Cancel anytime·✓ European coverage
10×
faster
resolutions
3×
more proactive
interventions
99.8%
uninterrupted
journeys
3–10
days seamless
coordination
Your exposure

What are you leaving on the table?

Why Passage

The old way vs. the Passage way

The old way
With Passage
✗Discover disruption at the gate
✓We detect it first — before you board
✗45 minutes on hold with the airline
✓Rebooked in minutes to your preferences
✗File claims yourself, months later
✓Documentation assembled and filed automatically
✗Miss the meeting
✓You walk in on time
The old way
✗Discover disruption at the gate
With Passage
✓We detect it first — before you board
The old way
✗45 minutes on hold with the airline
With Passage
✓Rebooked in minutes to your preferences
The old way
✗File claims yourself, months later
With Passage
✓Documentation assembled and filed automatically
The old way
✗Miss the meeting
With Passage
✓You walk in on time

Worldwide, Seamless & Uninterrupted.

We watch. We act. You arrive.

Your departure
You board, we watch
Passage Intelligence
Real-time monitoring
Disruption absorbed
We act before you notice
Seamless arrival
You walk in on time
The Passage difference

We act before you notice anything is wrong

I

Before the gate agent speaks

Passage watches every flight in your itinerary in real time. The moment anything shifts, we rebook you on the next best option according to your seat preferences, loyalty programme, and connections — before an announcement is made.

II

Recovered time, not paperwork

When an airline owes you a benefit, Passage assembles the documentation, files the case, and follows it through to resolution. Your only role is to read the outcome. No forms, no hold music, no follow-up.

III

Intelligence that learns your travel

Rebooking patterns across your routes reveal where risk concentrates. Over time, Passage surfaces insights so your travel desk can build itineraries that are quietly, structurally safer from the start.

Common questions

Everything you need to know

Passage connects to real-time airline data feeds and monitors your flight continuously from 24 hours before departure. The moment a status change is detected — delay, cancellation, gate change — we act immediately.

Passage identifies the next available alternative based on your seat preferences, loyalty programme, and connection requirements, and initiates the rebooking process. You receive a confirmation message within minutes.

Passage currently covers all major European carriers including British Airways, KLM, Lufthansa, Air France, easyJet, and Ryanair. US carriers and APAC expansion is on the roadmap.

Yes. Passage is fully GDPR compliant. Your data is stored on European servers, never sold to third parties, and you can request deletion at any time.

EU261 is a regulation that entitles passengers on EU flights to financial compensation when flights are delayed by more than 3 hours or cancelled. Compensation ranges from € 250 to € 600 depending on flight distance. Passage handles the entire filing process on your behalf.

Yes, at any time. No long-term contracts. Cancel from your dashboard and your membership remains active until the end of the billing period.

AirHelp only acts after a disruption is over and charges 35% of your compensation. Flightradar24 only shows data — it takes no action. Passage acts in real time, handles rebooking before you're stranded, and files claims automatically as part of your membership.

Membership

Choose your level of protection

Most chosen

Membership

Passage
Membership

€ 29 · per month

Continuous monitoring across every trip. Instant rebooking to your preferences. Full back-office handling of any benefit owed to you by the carrier. Nothing left on the table.

Join Passage →

Corporate

Travel Desk
Integration

Per seat · bespoke

Connected to your existing travel management stack. Disruption intelligence across your entire traveller population, with route-level risk reporting for your operations team.

Enquire →

Concierge retainer

Bespoke
Concierge

On application

White-glove travel stewardship for UHNW principals and family offices. A dedicated team, available at all hours, ensuring no journey is ever left unattended.

Apply →
"The best service is the kind the guest never notices — because nothing was ever allowed to go wrong."
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